Cheryl
Cohen-Vader ’77 is second-in-command at Denver International
Airport.
(Courtesy Cheryl Cohen-Vader ’77)
PROFILE-Cheryl Cohen-Vader ’77
Managing the unpredictable
As chief deputy director of Denver International Airport, Cheryl
Cohen-Vader ’77 practices hands-on management. That includes
shoveling snow — as she did after one big storm last winter
when she joined a crew digging out directional signs on a runway,
a chore done manually until the airport leased equipment to do that
task. “It was a good way to exercise and also meet people
who I wouldn’t ordinarily meet,” recalls Cohen-Vader.
With 1,100 employees and another 30,000 concession workers, contractors,
and other people “badged” to work there, the 53-square-mile
facility offers Cohen-Vader countless chances for meetings. The
10th-busiest airport in the world, Denver Airport serves 130,000
passengers and 1,670 flights daily.
Snow emergencies are just one part of Cohen-Vader’s unpredictable
workday.
“There is no average day,” she says. At a recent senior
staff meeting, she discussed issues concerning stranded passengers
before being grabbed by the head of operations to talk about the
airport’s snow plan, and later talking to reporters about
the results of an audit. Another day she had to deal with the collapse
of a walkway passengers take from a waiting room to the plane. (The
walkway had landed on the plane’s wing after all the passengers
had deplaned; no one was injured.)
Cohen-Vader, who majored in sociology as an undergraduate, initially
had not planned on working in a public-sector job. She earned an
M.B.A. at Columbia and became an investment banker. She joined Denver’s
city government as revenue manager in 1996; as one of Denver’s
biggest assets, the airport became a major focus of her work. She
spent two years as Denver’s deputy mayor before taking her
post at the airport in April 2006.
Security issues always demand attention. After the terrorist attack
on Scotland’s Glasgow Airport in June 2007, Cohen-Vader says,
the airport increased the number of police officers and bomb-sniffing
dogs. Recalling another security issue, she says, “In August
2006, the liquids ban was instituted in London at 1 a.m. Denver
time and we had to institute it the next morning. That was quite
an adventure.”
By Van Wallach ’80
Van Wallach ’80 is a freelance writer in Stamford, Conn.